We can help to get your invoices paid on time. In simple terms, when you extend credit to a customer, it means you’re happy for them to obtain goods or services from you before they pay or you may let them pay in stages afterwards over a period of time.
Your Challenge
Whatever the arrangement there is an element of trust and that will be stronger the longer the relationship you have with your customer, the more you know about them and of course, what their record is like in the past for paying promptly. Unfortunately, there may be times when that trust is tested and your customer is unable or unwilling to pay for whatever reason, or their own payment processes are simply too slow, putting you and your own business into difficulties. These situations are never pleasant and are not always easy to resolve. The problems may be made worse by the fact that you know the customer on a personal level or you may have had a business connection with them for many years and, to you, they are not just a name on an invoice.
Our Solution
Our credit control service is an effective way to obtain payment because we understand the problems that you can face over unpaid bills or the failure of your customers to pay for services that you have carried out. Resolving these problems is what our credit control service does best. Credit control can be carried out as part of a complete bookkeeping package or as an individual service.
The service includes:
- The issuing of statements to your customers
- Three-stage letters and phone calls to help expedite payment
Importantly, we can help you to lower the risk of these types of payment problems from recurring. Using our own skills and experience, we can give you the benefit of our advice on how to set up processes that encourage prompt payments by offering different payment options to your customers.